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What's Average Handle Time, & How Do You Cut It in Half (Or More)?
What is average handle time (AHT) and how can you reduce it?
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What is average handle time (AHT) and how can you reduce it?
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What is Average Handle Time (AHT) & How to Calculate It?
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What Is Average Handle Time (AHT) And How Can You Reduce It?
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Nicereply - How to calculate Average Handle Time (AHT)? Here's the example: Total Talk Time (1700 minutes), plus Total Hold Time (500 minutes), plus Follow up Time (300 minutes), divided by the
Average Handle Time (Explained)
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